Our Corporate DNA
TSTC is built upon our Total Service – Total Commitment® cornerstone and is strengthened with multiple ISO certifications to ensure the highest level of corporate and staff ethical standards and commitment. Our Total Service – Total Commitment® to our customers is proven by numerous customer accolades and Achievement Awards.
From empowering our dynamic team of SMEs to providing innovative, defendable, streamlined business processes – to ensuring that all of our services are tailored, usable, and cost effective; we stand committed to:
- Customer value and satisfaction;
- Quality and professionalism;
- Continual improvement of services and work products;
- Staying ahead of trends; and,
- Meeting and exceeding the ever-changing needs and expectations of our clients.
The concept of Total Service – Total Commitment® extends to our staff and the community as well. We invest in our employees’ careers by providing advancement opportunities, training, as well as focused and broad scope tasking -- all of which inspires an untiring work ethic and customer focus. We are also committed to the communities in which we work and live and are active members in multiple community and outreach organizations.
We have a number of different contract vehicles to include GSA MAS GS-00F-081CA. As a SBA Certified HUBZone and SBA Certified WOSB ﬁrm, it is easy to sole-source to us. We stand by our work - we are externally certified by BSi for ISO 9001, 27001, and 20000-1, and are registered by the CMMI Institute as CMMI - SVC V2.0 Maturity Level 3 (CMMISVC /3). We are also a CMMC-AB Registered Provider Organization (RPO).
Leadership at TSTC
In the Spring of 2002, Christine Podracky, President and CEO, founded TSTC based upon Total Service – Total Commitment®. Our desire to keep the company focused on our core services resulted in both unquestioned customer dedication and customer loyalty.
We have been providing high quality deliverables and services as a prime contractor to the DHS and other Federal entities since 2003. TSTC started small; our first contract in 2002 was for $5,000. From those humble beginnings, TSTC has grown into a multi-million dollar business. Our focus remains on our core competencies and our dedication to never sacrifice the quality of our deliverables and services.
Our decades long journey has resulted in amassing and leveraging vast amounts of knowledge of Federal governance and working groups, and building long-term relationships with our clients. Our institutional knowledge of many of the current and future policies, procedures, governance requirements, and resulting architectures and frameworks has enabled our staff to continuously provide the highest levels of service to all of our clients.